Fraud Awareness Notice
Last revised 3 November 2026
Fraudsters impersonate financial firms in order to obtain money or personal information. This notice sets out how Brookland does and does not communicate, so that a fraudulent approach is easier to recognise.
How Brookland communicates
Correspondence from Brookland comes from our own email domain, and any document we ask you to review comes from a named individual you have already been introduced to.
What Brookland will never do
We will never:
- ask for a password, one-time passcode, or the credentials to any account;
- ask you to transfer funds to an account given to you by email alone, or change payment instructions by email;
- request an upfront fee, deposit or tax payment in order to release a facility;
- pressure you to act immediately, or discourage you from verifying who we are;
- solicit investment, deposits or funds from the public through social media or messaging apps.
If something looks wrong
Do not reply, click a link, or act on payment instructions. Contact us through the introduction request form on this website, or through a person you have already dealt with at Brookland — never through the details in the suspicious message — and we will confirm whether the approach is genuine.
Updates to this notice
We may update this notice as impersonation methods change. The revision date above records when it last changed.