Fraud Awareness Notice

How Brookland communicates

Correspondence from Brookland comes from our own email domain, and any document we ask you to review comes from a named individual you have already been introduced to.

[CLIENT TO CONFIRM: the official email domain(s), website domain(s) and the social media accounts Brookland actually operates, so that this section can name them explicitly. Naming them is what makes the notice useful.]

What Brookland will never do

We will never:

• ask for a password, one-time passcode, or the credentials to any account;
• ask you to transfer funds to an account given to you by email alone, or change payment instructions by email;
• request an upfront fee, deposit or tax payment in order to release a facility;
• pressure you to act immediately, or discourage you from verifying who we are;
• solicit investment, deposits or funds from the public through social media or messaging apps.

If something looks wrong

Do not reply, click a link, or act on payment instructions. Contact us through the introduction request form on this website, or through a person you have already dealt with at Brookland — never through the details in the suspicious message — and we will confirm whether the approach is genuine.

[CLIENT TO CONFIRM: the reporting address for suspected impersonation (a dedicated abuse mailbox is the convention), and the telephone number for verifying a communication.]

Updates to this notice

We may update this notice as impersonation methods change. The revision date above records when it last changed.